FTX, a bankrupt cryptocurrency exchange, has reopened its customer claims portal with enhanced security measures after it was shut down due to a cyber attack. Claimants can now resume submitting claims for their assets held on the exchange before its insolvency. FTX reassured its users that none of its systems were affected by the cyber breach, which involved its appointed bankruptcy claims agent, Kroll.
The breach reportedly exposed non-sensitive customer data of specific claimants, but FTX confirmed that account passwords and funds remained unaffected. The exchange announced that account holders of the now-defunct platform can access their accounts and proceed with the claims process for their digital assets. This applies to individuals who held accounts with FTX, FTX US, Blockfolio, FTX EU, FTX Japan, and Liquid.
According to previous reports, approximately 36,075 customer claims with a total value of $16 billion have been filed against FTX and FTX US, with 10% of those claims already agreed upon. Additionally, 2,300 non-customer claims worth $65 billion, including those from Genesis, Celsius, and Voyager, have been filed against the exchange. FTX took the precautionary step of freezing accounts, but emphasized that no FTX systems were impacted by the Kroll incident.
This recent development comes after several issues with the claims portal. On August 27, FTX temporarily suspended accounts for affected users who accessed the portal after the initial discovery of the cybersecurity attack against Kroll. However, users were still able to submit proof-of-claim through Kroll’s online customer form and by mail.
In other news, the Delaware Bankruptcy Court has granted approval for the sale of FTX’s digital assets. Judge John Dorsey ruled that FTX can sell off its assets in weekly batches through an investment advisor, with strict conditions. The initial week’s limit is set at $50 million, followed by subsequent weeks at $100 million. However, FTX is currently prohibited from selling its Bitcoin (BTC), Ethereum (ETH), and “certain insider-affiliated tokens” unless a separate decision is made following a 10-day notice to the committees and U.S. Trustee.
FTX has faced challenges with its claims portal, as it went offline shortly after its launch on July 11. Despite these setbacks, FTX has implemented additional security measures to ensure the integrity of the claims process for its users. The exchange is determined to resolve the bankruptcy proceedings and provide a fair resolution for its customers.
Source link